1023 Privacy Policy — How We Protect Your Personal Information
This privacy policy transparently explains how the 1023 platform collects, uses, stores, and protects the personal information of users in Malaysia. Your trust is our priority.
Last updated: January 2026. This policy applies to all registered users and visitors of 1023.bet.
What Information Do We Collect?
To deliver the best experience for Malaysian users, 1023 collects certain categories of information when you register, log in, or use the platform. Here is a breakdown of what we collect:
Your full name, email address, phone number, date of birth, and password provided during registration. This information is required to verify your identity and secure your account.
Your IP address, device type, operating system, browser type, and other technical information collected automatically as you browse the 1023 platform. This data is used to detect suspicious activity and improve platform compatibility.
Transaction details in Malaysian Ringgit (RM), including deposit and withdrawal methods used. We do not store full card numbers — payment processing is handled by secure, certified third-party payment providers.
Records of in-platform activity — such as games played, session duration, betting history, and interactions with platform features. This data helps us understand how users engage with 1023 and continuously improve the experience.
How Is Your Information Used?
Every piece of information we collect has a clear and legitimate purpose. 1023 uses user data only for the following:
- Account management: To create, verify, and secure user accounts, including any required identity verification processes.
- Transaction processing: To accurately and securely process deposits, withdrawals, and transaction records in RM.
- Platform security: To detect fraud attempts, account breaches, and activity that violates 1023's terms of use.
- Service improvement: To analyse usage patterns and continuously improve platform performance, usability, and features.
- Communications: To send important notifications relating to your account, platform updates, or policy changes that require your attention.
- Legal compliance: To meet applicable legal and regulatory requirements in Malaysia when necessary.
Use of Cookies and Tracking Technologies
The 1023 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small data files stored on your device when you browse our website.
Types of Cookies Used
- Session cookies: Required to keep you logged in and ensure smooth navigation throughout your active session.
- Preference cookies: Saves your language settings and display preferences so you don't have to reconfigure them every time you visit.
- Analytics cookies: Collects anonymised data on how users interact with the platform, used exclusively for internal improvement purposes.
You can control or block cookies through your browser settings. However, some 1023 platform features may not function optimally if cookies are fully disabled.
Data Storage, Security & Sharing
How Data Is Stored and Protected
All 1023 user data is stored on servers protected with industry-grade encryption. We apply the latest standard security protocols to ensure your personal information remains inaccessible to unauthorised parties. Internal access controls mean only authorised personnel can access user data, and only for legitimate operational purposes.
Account information and transaction data are retained for as long as your account is active or as required to fulfil legal obligations. Once an account is closed, data will be deleted or anonymised within the timeframe set by compliance requirements.
Sharing with Third Parties
1023 does not sell, rent, or share users' personal information with third parties for marketing purposes. Information may only be shared in the following limited circumstances:
- With trusted payment providers to securely process your RM transactions.
- With relevant authorities when required by Malaysian law or court order.
- With technical service providers bound by strict confidentiality agreements, solely for platform operations.
Your Rights as a 1023 Platform User
As a registered user in Malaysia, you have the following rights regarding your personal data held by 1023:
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or out of date, you have the right to request a correction through your account settings or by contacting customer support.
You may request the deletion of your personal data, subject to applicable legal and compliance requirements.
To exercise any of the rights above, please contact our team by email at [email protected] or visit the FAQ for further guidance. We will process your request within a reasonable timeframe.
Policy Changes & Contact Us
Privacy Policy Updates
1023 reserves the right to update this privacy policy at any time to reflect changes in data practices, legal requirements, or platform improvements. Users will be notified of any material changes via in-platform notifications or email. The date of the most recent update is always displayed at the top of this page.
Continued use of the 1023 platform after a policy update is published constitutes your acceptance of the latest version. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or how 1023 handles your personal data, please get in touch:
- Email: [email protected]
- Help page: FAQ
Confident in 1023's Platform Security?
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